Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.
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Daily retention rates for most bots remain a small 1-2%, with monthly rates hovering around just 7%.
Bot developers can use The best indicators for measuring a bot’s helpfulness are its engagement and bot retention rates.
machines are made to behave in wondrous ways, often sufficient to dazzle even the most experienced observer.
But once a particular program is unmasked, once its inner workings are explained ...
You can also identify your highly engaged or churned users.
If you want to go in-depth and learn about your userbase, we make it easy for you to view user profiles and other demographics.
You can create funnels and track events every step of the way.
Visualization helps you understand chatbot data at a glance, further helping you sift and sort through the information.
This information helps you segment your userbase to offer them the content they love.
Chatbot analytics also provides you the best re-engagement times for reaching out to users.
The notoriety of Turing's proposed test stimulated great interest in Joseph Weizenbaum's program ELIZA, published in 1966, which seemed to be able to fool users into believing that they were conversing with a real human.