A few weeks ago an unknown person walked into a mobile phone store, claimed to be me, asked to upgrade my mobile phones, and walked out with two brand new i Phones assigned to my telephone numbers.My phones immediately stopped receiving calls, and I was left with a large bill and the anxiety and fear of financial injury that spring from identity theft.After discovering that another phone on my account also had no signal, I called my mobile carrier on a landline phone.
It appears she did not actually make use of either phone, suggesting her intention was to sell them for a quick profit.
As far as I’m aware the thief has not been caught and could be targeting others with this crime.
I called my mobile carrier back several times over the next few days to finish cleaning up this mess.
One of my phones had ended up with the wrong phone number and the other one no longer had voice mail.
A store employee explained that a thief claiming to be me had gone into a phone store and “upgraded” my two phones to the most expensive i Phone models available and transferred my phone numbers to the new i Phones.
I called my mobile carrier’s fraud department and reported what happened.A North Carolina church received an AT&T bill for 17 i Phones purchased by an identity thief.In December 2015, four suspects were charged with using fake identity documents to purchase i Phones at AT&T stores in Kansas.I logged in to my online account, changed the password, and added an extra security PIN recommended by the fraud department.I then logged on to the Federal Trade Commission’s website to report the theft and learn how to protect myself. It includes step-by-step instructions and sample letters to guide victims through the recovery process.A few days later I received an email about mobile phone insurance that the thief had apparently added to my account.