Phoenix firmware updating failed

- Did you download the firmware file on the internal HDD of your computer or directly on your USB flash memory drive? So thank you for your patience throughout the initialization of the Zappiti Player 4K until you reach the player's home page (Zappiti / Explorer / Google Play). After the second reboot, please click on "Settings", then set your language.

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Select your Brother Printer’s model number in the page that pops up.

On the Downloads page for your specific Brother Printer, select your OS family (for example Windows) and OS version (for example Windows 8.1 (32-bit)) and click on Search.

Click on Agree to the EULA and Download, and the Firmware Update Tool should start downloading automatically once you get to the next page.

Once the Firmware Update Tool has been downloaded successfully, launch it.

However, updating an affected Brother printer’s firmware can be a bit tricky when your computer refuses to recognize it as a USB Composite Device and not a printer.

Here’s what you need to do in order to update a Brother printer’s firmware when your computer recognizes it as a USB Composite Device instead of a printer: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can scan the repositories and replace corrupt and missing files.This works in most cases, where the issue is originated due to a system corruption.You can download Reimage Plus by Connect the printer in question to a different computer – a computer that recognizes it as a printer and not a USB Composite Device, preferably a computer running on any version of Windows 7.You have to extract it on the internal HDD of your computer. - Did you try to plug your USB flash drive on another USB input? If it doen't work on the USB 3.0 port, try again on another USB port. How to check the firmware version: To check the current version of your firmware, go to player settings, then click the "About" button localized on the bottom of the page and locate "build number". Download the last firmware file here bellow on the internal HDD of your computer. Note for MAC users: to download a ZIP file without decompressing it, go to the Safari settings, then uncheck "Automatically open reliable files." Then unzip the file using Win Zip Mac Edition or equivalent software. Please check the blinking of the USB flash drive LED to verify that the firmware is proceed the installation well. After about 15 minutes, the Zappitit Player 4K will reboot by itself. If you don't see any image after 30 min (black screen), pleased connect the Zappiti Player 4K to the HDMI input of a monitor or to another TV and try again the procedure. If this process don't solve your problem, please contact the support by clicking here... Adding a new version of Zappiti Media Center that can be updated more easily without Google Play. Adding a new version of Zappiti Explorer that can be updated more easily without Google Play. Reducing the size of the firmware file for faster download and upgrade. Memory optimization and improving overall stability. : Zappiti Player 4K Firmware version "20160406 OS2.4 b7"... Remove the ES File Explorer application that caused recognition issues of internal hard drives. Adding Zappiti Transfer service (final version) directly integrated in the firmware to quickly and easily transfer files between a PC and your Zappiti Player 4K by the LAN. Fixed buttons inversion problem of Page / Page- for Next Chapter / Prev Chapter during video playback.

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